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City of Missoula
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Parks Refund Request

  1. PARKS LONG PNG

  2. Refund Request - Canceled/Rescheduled Program

    Thanks for choosing Parks and Recreation or Currents Aquatics Center. We appreciate your patience and understanding during these challenging times. Questions or concerns? Use the box below, call 721-7275, or email parksrec@ci.missoula.mt.us.

  3. OPTION 1: Parks canceled my child's program or asked my child to stay home due to quarantine.

    If your program was canceled, or your child has been asked to stay home due to COVID exposure at a Parks program, we will credit your Parks account for the full or prorated* registration fee. No further action is needed. IF YOU PREFER A REFUND for a canceled program or required quarantine, check the refund box above. *Refund/credit may be prorated if the canceled program has already started.

  4. OPTION 2: Parks rescheduled my program and I can't make the new dates.

    If your program was rescheduled, you may choose to leave your registration in place for the new start date, or you may request a credit or refund, with no administrative fee.

  5. OPTION 3: Withdraw from Camp/Afterschool less than 2 weeks before program start date - 50% credit/refund.

  6. OPTION 4: Withdraw from Camp/Afterschool 2 weeks or more before program start date- 100% credit/refund.

  7. OPTION 5: Illness/Injury/Quarantine due to COVID exposure outside a Parks program

    If your child will miss a week or more of Base Camp/Afterschool due to illness, injury, or quarantine, you're eligible for a 100% refund or credit to your Parks account. Refunds incur a $10 processing fee. (No processing fee if quarantined due to a Parks program—use Option 1 above.) Please provide details in the Comment box below or phone 721-PARK to request a refund or credit.

  8. You may donate any portion of your registration fee to Share The Fun Aquatics and Recreation grants for families who need financial assistance. Choose an option above or at left to tell us what do to with the remaining balance.

  9. Please confirm your registrations:

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