How do I open or close a utility account?

Moving In:  Please contact our customer service representatives at (406) 552-6700. You will need your employer’s name, your number from a government-issued form of identification (driver's license number, passport number, etc.), telephone number, name of spouse or roommates, mailing address, and landlord information to establish service. You may also be required to pay a deposit.

Moving Out: The person whose name appears on the utility account is responsible for notifying us of the move out date. A final billing will be mailed after the account is closed. We are unable to make billing adjustments for late notification.

Show All Answers

1. How do I pay my utility bill?
2. How do I open or close a utility account?
3. How do I request a water meter?
4. Do I qualify for a low income discount on my utility bill and how much is the discount?
5. Why is Missoula Water billing me for previously unbilled water usage?
6. What form of payment do you take?
7. How do I see my utility bill online?