Parks and Recreation Refund Policy:
Parks cancels or reschedules your program: Your choice of 100% refund to original form of payment or credit* on your Parks account. No processing fee.
Participant withdraws from program (not canceled by Parks) For all programs EXCEPT SUMMER CAMPS: Refund to original form of payment with $10 processing fee, or credit* on your Parks account. No processing fee for credits.
Summer Camp Refund Policy
Please give us a call at 721-PARK to withdraw from camp or transfer to another camp.
Withdrawal 14 days or more before camp start date: 100% credit* or refund. $10 administrative fee for refunds. No admin. fee for transfers.
Withdrawal less than 14 days before camp start date: 50% credit* or refund. Transfers are considered withdrawals and are subject to the 50% credit. $10 administrative fee for refunds.
Illness or injury withdrawal - will miss a full week of camp: 100% credit* or refund with documentation from your medical provider. $10 administrative fee for refunds.
Sick/Missed Days: If a camper will miss a day of camp for any reason, please notify us as soon as possible at 721-PARK.
Wait Pool: Participants may join the Wait Pool when a camp is full. When a spot opens, Parks will contact wait pool customers by phone. The first person to respond and pay registration fees will be enrolled in the program.
Questions or concerns? Give us a call at 721-PARK or email email@example.com.
*Credits on account expire 12 months from date of issue. Credits may be used for any Parks program and at both aquatics facilities.
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