Why is Missoula Water billing me for previously unbilled water usage?

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1. How do I pay my utility bill?
2. How do I open or close a utility account?
3. Do I qualify for a low income discount on my utility bill and how much is the discount?
4. Why is Missoula Water billing me for previously unbilled water usage?
5. What form of payment do you take?
6. How do I see my utility bill online?
7. Do the utilities charge a late fee?