To protect the health of the public and our employees, the City is changing the way we deliver services and conduct business during this incident of COVID-19 associated with the coronavirus.
The Public Works Department is committed to this and will remain responsive to our customers’ needs in an emergency. At this time, we are making the following changes to our regular services:
—All non-emergency services in customers’ homes have been suspended.
—The customer service counter in our office at 1345 W. Broadway is closed, but we will accept payments in the drop box outside the front door.
—Requests for ditch cards, water main information, and tap applications can be made by calling 552-6752 or by emailing email@example.com.
To pay your utility bills:
Sewer—Pay online at http://www.ci.missoula.mt.us/1351/Pay. Use the drop boxes at 435 Ryman St. and 1345 W. Broadway. Mail to P.O. Box 5388, Missoula, 59806 or 1345 W. Broadway, Missoula, 59801. Pay by phone at 552-6125.
Water/Storm Water—Pay online at http://www.ci.missoula.mt.us/1351/Pay. Use the drop boxes at 435 Ryman St. and 1345 W. Broadway. Mail to P.O. Box 5388, Missoula, 59806 or 1345 W. Broadway, Missoula, 59801. Pay by phone at 866-790-7218 or 552-6700. Please note that although water service will not be disconnected for non-payment during COVID-19, all water and storm water charges are still due. If you are not able to pay your entire bill, please pay as much as you can because you are responsible for all water and storm water charges incurred during this time. If you would like to make other payment arrangements, please email firstname.lastname@example.org as our customer service staff is working from home. Your email will be read and responded to as quickly as we can with limited staffing.
Garden City Compost is currently open from 8:00 am - 5:00 pm, Monday - Saturday, and we are accepting materials at no charge. Please stop at the Green Waste Inspector for directions on where to dump in the yard.
At this time, in order to limit contact with the public, sales will be limited to credit and debit card only after Monday, April 13, 2020. Purchases may be called into the office 552-6619 ahead of time or take place at the Green Waste Inspector’s gate.
For questions, contact Jason at (406) 207-5964. Office staff can be emailed at email@example.com.
The City of Missoula’s Wastewater, Storm Water, and Street Maintenance Divisions will continue normal day-to-day operations.
For information about other changes to City services, please see the City’s main web page at http://www.ci.missoula.mt.us/CivicAlerts.aspx?AID=2540.