Missoula Water

Welcome!

Welcome to Missoula Water! We provide drinking water, irrigation and fire protection to the citizens of the Missoula community.

Just below Missoula is one of the finest sources of groundwater in America, the Missoula Valley Aquifer. It's an incredible source of clean, fresh water, but in some places it's no deeper than 40 feet below the surface, making it very susceptible to contamination. Let's all work together to keep our water clean and protect our most valuable resource.

Missoula Water building photo

Missoula Water Updates

frozen irrigation system

Cold Weather Tips

If you have a sprinkler system, it may be time to contact your irrigation provider and have your system blown out before freezing temperatures set in.

Ratt Lake winter

Rattlesnake Wilderness Lake Maintenance

Missoula Water, along with the Montana Conservation Corp are conducting required annual inspections and maintenance in the Rattlesnake Wilderness Area along the eight lakes, dams, and trails from October 2nd through October 13th.

Human Resource Council logo

Low Income Discount

You may qualify for a low income monthly discount on your water bill. Contact the Human Resource Council at 728-3710 to see if you're eligible.

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Direct Debit is now Available!

We are pleased to inform you that the Direct Debit program is now available for our customers. Please visit our Payment Options below to sign up or reactivate this service.

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Here are a few FY18 Capital Improvement Projects

South 4th Street (1500 feet of main replacement)

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Scott Street

2200 feet of main extension

Gerald map

Gerald Avenue

1100 feet of main replacement

2nd St. map

South 2nd Street West

220 feet of main replacement

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West Kent Avenue

1300 feet of main replacement

Dripping faucet calculator

Drinktap - Dripping faucet calculator

Water Drip Calculator

Use the American Water Works Association's online tool to estimate water waste. Click on the DrinkTap logo to the left to calculate the amount of water being wasted. 

Establishing New Service

Are you moving in to a new home?

  • Our friendly customer service staff will help you get signed up for water service. Please contact us at 406-552-6700 or email watercs@ci.missoula.mt.us to establish or disconnect service. 

Payment Options

  • You can pay online, by phone or mail, or pay in person at our West Broadway office. See all payment options under Pay Your Bill
  • Direct Debit is now available! We are pleased to inform you that the Direct Debit Program is now available to our customers! If you requested this service to be reinstated, your next bill will be deducted from your bank account if your due date is after October 1, 2017. You can also complete a form to Sign Up for Direct Debit or to Reactivate Direct Debit.

Billing and Service

There are two types of billing methods for water service: Metered or Flat Rate and both are billed on a monthly basis. All new structures are required to have meters, therefore most homes in Missoula have metered service. 

  • Metered Service: Customers are billed according to a fixed rate based on meter size in addition to your water usage for the month. Many of our customers prefer metered usage as their conservation efforts are reflected by a savings on their bill. 
  • Flat Rate Service: Customers are billed a flat fee based on the number of rooms, baths and toilets in the home, and not based on actual consumption. There is also a separate flat rate sprinkling charge based on the square footage of the yard.

 If you are interested in changing from a flat rate to a metered rate, please contact our Customer Service Department.